We are currently seeking talented Director, ABAC Program/Project Management Operations for our San Antonio, TX, Addison, TX or Remote facility.
The Director of Compliance – Enterprise Anti-Bribery & Corruption (ABAC) Program Operations plays an integral role within the ABAC Program and will report to the Enterprise ABAC Officer. The Enterprise ABAC Group is responsible for the development and implementation of USAA’s global anti-bribery and corruption program. The Director Program Operations leads and motivates cross-functional teams to execute the operational requirements of the ABAC Enterprise Program and manages the implementation of supporting strategic plans. In addition, this role oversees and manages ABAC Program operational priorities, budget, and continuous planning cycle activities. This role ensures that the execution of the ABAC Program and/or projects is aligned and integrated with corporate strategies, plans and initiatives. In addition, as a member of the ABAC Enterprise Program Group, the individual also:
Manages and coordinates operational planning efforts related to cross-business integration of the program plans and/or projects.
Consults with senior and executive management and serves as a liaison to internal and external partners on department and enterprise strategies.
Facilitates strategic and operational planning and implementation processes to assure that management is knowledgeable of process, goals, objectives and strategies.
Monitors, coordinates, documents, and communicates progress toward achievement of business goals, objectives, strategies and action plan results.
Provides advice and guidance, and negotiates approval of communication materials with executive management and Subject-Matter-Experts.
Ensures communications meet established standards of appearance and content and that all logistical requirements are satisfied.
Supports and advises management through research and analysis of internal/external business data including industry best practices and competitive information.
Applies expert knowledge of project/program management to ensure efforts meet defined objectives, follow a structured timeline and are delivered on-schedule and within budget, including dashboard monitoring, metrics synthesis and quality assurance methods.
Assists with the establishment and oversight of vendor performance measurements.
Assists with developing strategies and programs to ensure a high level of vendor efficiency.
Offers insight to the Executive Management Group in regard to vendor performance, reports results, and identifies opportunities for improved performance.
Monitors the program and/or project deliverables and assists with early warning detection, problem triage, solution development and implementation.
Manages a highly matrixed environment and builds and maintains relationships with senior level executives.
Manages personnel and associated hiring, career planning, counseling, performance appraisals, disciplinary actions, and resolution of personnel issues and provides professional/technical coaching and guidance to the team.
8 + years financial services experience with 3+ years in a compliance function project management, program operations, implementation or execution role.
3 + years leadership or management experience in a matrixed organization.
Demonstrated experience influencing business decisions.
Bachelor's Degree or 4 additional years of related experience beyond the minimum required may be substituted in lieu of a degree.
*Qualifications may warrant placement in a different job level.*
When you apply for this position, you will be required to answer some initial questions. This will take approximately 5 minutes. Once you begin the questions you will not be able to finish them at a later time and you will not be able to change your responses.
Proven experience with managing multiple projects and multiple priorities in a fast-paced environment.
High attention to detail coupled with strong analytical and project management skills.
Experience working with/in Compliance, Legal, Operations, Finance, Risk or Control functions.
MBA, JD, CCEP, CAPM, PMP or advanced degree in a related field.
Proven experience writing, developing, and delivering presentations and program status results/updates to senior leadership and regulators.
Ability to build rapport with key partners and interface with businesses and functions in order to facilitate the successful implementation of global programs.
Proven experience working effectively in a geographically dispersed team.
Expert knowledge of Microsoft Office tools to include Word, Excel and Powerpoint, as well as project planning tools
Ability and willingness to take on additional responsibilities.
***Selected candidates will attend and complete the Management Development School program in San Antonio, TX, during their first six months in position.***
The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.
At USAA our employees enjoy one of the best benefits packages in the business, including a flexible business casual or casual dress environment, comprehensive medical, dental and vision plans, along with wellness and wealth building programs. Additionally, our career path planning and continuing education will assist you with your professional goals.
For Internal Candidates:
Must complete 12 months in current position (from date of hire or date of placement), or must have manager’s approval prior to posting.