We are currently seeking a talented Claims Adjuster in New Orleans, LA and Atlanta, GA.
Handles auto and property claims litigation files. Collaborates with defense counsel on litigation and arbitration case strategies. Under minimal supervision, performs moderately complex to complex work assignments and problem resolution. Guides counsel on strategy implementation in the proper disposition of litigated cases.
Handles primarily simple to moderate litigation, with the capacity to handle complex matters. Applies knowledge of claims litigation processes and conducts case discovery. Resolves issues and navigates obstacles to deliver quality work product. Handles cases with liability that may be questionable and disputed damages and injuries. Proactively manages life of the case and acts as liaison with members, internal and external counsel as well as with the Property and Casualty Company. Investigates, negotiates and handles claims in litigation. Creates and adjusts strategies as required, based on case development. Represents USAA at mediations, case conferences, and/or trials. Acquires and applies expert knowledge of P&C insurance industry products, services, and processes to include P&C insurance policy contracts and coverages, and USAA claim handling process and procedures Reviews, audits, and approves legal fees and expenses. Serves in a mentoring role for other employees of USAA. Takes on assignments and projects.
Bachelors degree (or equivalent work experience). 6+ years auto liability or casualty adjusting experience with litigation claim handling experience. Computer literate in a Windows operating environment. Advanced knowledge of auto and property claims contracts and interpretation of case law. Must be able to travel for training, mediations, trials.
5+ years auto liability/property liability and casualty litigation adjusting experience . 4+ years handling claims litigation. Advanced knowledge of negotiation techniques. Demonstrated ability to build rapport and successful relationships with local counsel. Experience developing, mentoring, and coaching team members. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.
At USAA our employees enjoy one of the best benefits packages in the business, including a flexible business casual or casual dress environment, comprehensive medical, dental and vision plans, along with wellness and wealth building programs. Additionally, our career path planning and continuing education will assist you with your professional goals.